After my own dealings with a still-boycotted airline (I could have flown with them so many times it's not even funny - they've easily lost over $15,000 or more worth of my business), I sometimes wondered if there was a better way to express my displeasure.
Now I know there was.
Ah, the power of music! I've still got the tune in my head.
Ah, the power of media! Nearly 3.6 million views on youtube and a five-star rating with nearly 25,000 ratings. Oh, there was a feature on CNN, too.
Ah, the power of poor customer service! I bet that a $3,500 guitar replacement looks cheap in comparison to the amount of bad publicity and business they're going to lose over this one!